COOKIE POLICY

01. What Are Cookies?

Cookies are small text files that websites install on the user’s device (computer, tablet, mobile phone) during browsing. These files allow the website to remember information about the visit, such as the preferred language, login options or other settings, in order to enhance the user experience. Cookies may be “first-party”, sent by our domain, or “third-party”, sent by external services we use on the Site.

02. Types of Cookies We Use

At HSO Trading we only use the following categories of cookies, for the specific purposes indicated: 

• Technical or essential cookies: necessary for the basic functioning of the Site and the provision of services requested by the user, including the operation of the trading platform. Without them, the Site cannot operate correctly. Examples: session cookies, authentication cookies, CSRF security cookies. 
• Preference or functionality cookies: allow remembering the user’s choices (language, region, display preferences) to offer a more personalized experience and enhanced functionalities. Example: language preference cookie, “remember me” cookies. 
• Analytical cookies: collect aggregated and anonymous information about the use of the Site (pages visited, browsing time, interactions) in order to measure and improve its performance and usability. We use tools such as Google Analytics with IP anonymization and Matomo. 
• Marketing cookies: used to display relevant ads to the user and limit the frequency of exposure. Under no circumstances are they used for behavioral advertising if the user has not given explicit consent. Examples: social media pixels, advertising campaign cookies. 

Where Google Analytics or other analytics tools are used with traffic from the European Union, HSO will assess international transfers, apply reasonable minimization measures —such as IP anonymization or equivalent settings— and may use consent management tools compatible with applicable requirements.

03. User Consent

In accordance with international best practices and, where applicable, GDPR/ePrivacy requirements for users located in the European Union, a cookie configuration banner is displayed when first accessing the Site, allowing the user to: 

• Accept all cookies. 
• Reject all non-essential cookies. 
• Configure their preferences in a granular way, enabling or disabling each category of cookies. 

Technical cookies strictly necessary for the operation of the Site do not require user consent and are installed automatically. The user may modify their preferences at any time by accessing the “Cookie settings” link located in the footer of the Site.

04. Retention Periods

05. How to Disable Cookies

The user can configure their browser to reject all cookies by default or to receive a warning before a cookie is installed. The procedures vary depending on the browser; it is recommended to consult the help section of the corresponding browser (Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge, etc.). However, please note that disabling technical cookies may prevent the correct functioning of the Site and the trading platform.  

06. Applicable Legal Basis

For processing that involves the collection of personal data through non-essential cookies, HSO relies on the User’s informed, freely given, specific and unambiguous consent where such consent is required by applicable law, including GDPR/ePrivacy for European Union traffic. In other contexts, HSO applies good practices of transparency, choice and user control, as well as Federal Trade Commission (FTC) guidance on online transparency where applicable. 

07. Contact

For any questions or requests regarding this Cookie Policy: 

• Email: contact@hsotrading.com
• Phone: +1 (866) 954-5938
• Postal Address: 204 Hays St, Batesville, Mississippi, 38606, USA